Today we’re looking at the career of Jan Fields who was first hired in 1977 as a crew member. She almost quit after her first day, but sticking it out paid off in a series of promotions that eventually led her to the executive level.
This case study is a battle between the idea of the “McJob” and the culture of McDonald’s that loves to highlight the crew to executive storyline as a recruiting tool.
It’s an especially relevant case study because we also look at the current CEO of McDonald’s who did not start as crew, but is instead a factory clone of the modern day business executive.
Stay though to the end as we wrap the recent McDonald’s news!
Started as Crew vs McJob: The Jan Fields Story